OUR PRIVACY AND POLICY

Thank you for visiting www.reformationnutrition.in As used in this privacy statement, the terms “our”, “we,” and “us” refer to both Nutriver Mart Pvt. Ltd. (“Nutriver Mart”) and the customer, unless the context provides otherwise. This privacy policy sets out how Nutriver Mart uses and protects any information that you give us when you use this website. Nutriver Mart is committed to ensuring that your privacy is always protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

What Information We Collect and How We Use It

The information that we collect on our website comes under two general categories:

  • Personally Identifiable Information
  • Aggregate Information

1. Personally Identifiable Information

This refers to information that lets us know who you are or things specifically about you.

A. Visitors

You can browse our website without sharing any personally identifiable information. If you want to register with us as a customer or place an order, you may voluntarily provide your personally identifiable information (name, address, email address, or telephone number). We might also maintain a record of your contact information to help us provide better services in case you contact us again.

B. Ordering

When you place an order on our website, personally identifiable information (such as name, contact information, order information, credit card information, and other transaction information) will be collected for the purpose of processing and delivering your order. We may also provide certain necessary order details to our shipping partners to complete the delivery of the order.

C. Credit/Debit Card Storage

The credit or debit card information collected for online shopping is used only to process payments for the orders and is not retained on our website. The information is securely transmitted to the bank, and we store only the transaction reference number and amount paid information provided by the bank.

D. Surveys and Promotions

You may voluntarily provide personally identifiable information to participate in occasional surveys, user polls, or to answer questionnaires. This information is used by us to improve our products and services. We may also use this information to provide you with marketing and promotional material. If you do not wish to receive any such material, you can adjust the setting for the same through a link provided in the email communication.

2. Aggregate Information

This refers to information that does not distinguish you as a particular individual. This information includes your browser and operating system type, your IP address, the URL (Uniform Source Locator) of the website that directed you to our site, and any search terms you enter on our site. Such information is aggregated by our web server to monitor the activities on the site and evaluate its performance. This helps us improve the features and functions of the website to provide you with a satisfactory user experience. We might compile, publish, store, collect, promote, disclose, or use any aggregate information. We generally do not correlate any personally identifiable information with aggregate information. If we do this, it will be protected as per the terms mentioned for personally identifiable information in this privacy policy.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. It is your sole responsibility to safeguard the password created for your online account. In case you suspect that your password has been compromised, contact Nutriver Mart customer care as soon as possible. Since your customer ID and account password are specific to you, you take full responsibility for any and all activity conducted on our site with your ID and password.

Use of Third-Party Media and Research Companies

We may use third-party media and research companies to place ads for us on the websites of other parties. Our site may also run third-party ads for specific merchants and service partners with whom we link.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Changes To This Statement

Please check frequently for any updates or changes in this privacy policy before using our website or submitting any personally identifiable information. By using our site, you acknowledge acceptance of this privacy statement in effect at the time of use.

Controlling your Personally Identifiable Information

We try our best to ensure that the personally identifiable information we collect on our site is current, accurate, and complete. You may choose to restrict the collection or use of your personally identifiable information in the following ways: